I received a defective product. Should I contact Arm Or Ally or the manufacturer?
If you believe you received a defective product, please contact Arm Or Ally first by opening a support ticket within 30 days of products receipt . Our team will review the situation and work with you to determine the fastest and fairest resolution available. Start by contacting us When opening your support ticket,…
02-Jun-2026
I received a damaged item
We're sorry to hear that your item arrived damaged. To help us resolve the issue as quickly as possible, it is important that you report the damage promptly and provide as much information as possible when opening your support ticket. Important reporting deadline Damage claims must be reported within 72 hours of pa…
02-Jun-2026
