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Showing articles from account-help tag

Do You Offer Gift Cards?

Yes. Arm Or Ally offers gift cards that can be purchased directly through our website and used toward future purchases. Available gift card amounts Gift cards are available in multiple denominations, allowing you to choose an amount that fits your budget and gifting needs. Simply select the desired amount, add the …

Why can't I log into my account?

If you are unable to log into your account, there are several common causes that may prevent access. In most cases, the issue can be resolved without contacting customer support. Verify your login information Before attempting a password reset, make sure you are using the same email address and password that were u…

Why am I not receiving emails from Arm Or Ally?

If you are not receiving emails from Arm Or Ally, there are several common causes that may prevent messages from reaching your inbox. Most email delivery issues can be resolved by reviewing the steps below. Check your spam and junk folders Email providers sometimes mistakenly filter legitimate emails into spam, jun…

How do I reset my password?

If you have forgotten your password, you can reset it yourself using the My Account page. In most cases, you do not need to contact customer support to regain access to your account. How to reset your password * Visit the My Account page. * Click the Lost Password link. * Enter the email address associated with …

Where can I leave you a review?

How to Leave a Review After your order has been delivered, a review invitation is automatically sent to the email address associated with your order. The email will contain a link that allows you to review your experience with Arm Or Ally and the products you purchased. Why Reviews Are Invitation Only Our review s…

I cannot see my orders when I log into my account

If you cannot see your orders after logging into your account, the most common reason is that you were not logged into your account when the order was placed. Orders are linked to the account used during checkout For an order to appear in your account dashboard, you must be logged into your customer account at the …

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