My package is lost
We understand how frustrating it can be when a package appears to be lost. The good news is that many delayed or misplaced shipments are eventually located and delivered. If a carrier ultimately declares a package lost, your shipment remains protected and we will work with you toward a resolution. Before reporting a…
02-Jun-2026
I need to change my address
If you need to change the shipping address on your order, please open a support ticket as soon as possible. Our team will do their best to accommodate your request. Time is important Arm Or Ally processes and ships orders quickly. Because of this, we cannot guarantee that an address change request can be completed …
02-Jun-2026
Can you remove the signature requirement from my order?
Once an order has shipped, we are unable to remove a signature requirement from the shipment. Why signature confirmation is required Signature confirmation helps protect customers against lost, stolen, or misdelivered packages. Certain shipments may require a signature based on the value of the order, the products …
02-Jun-2026
How do I track my order?
Tracking information is automatically sent by email once your package has been shipped and scanned by the carrier. In most cases, tracking emails are generated around midnight on the day your order ships. Before Looking for Your Tracking Number Please allow adequate processing time for your order. If you have not r…
02-Jun-2026
